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Worldisround Homepage 
The Worldisround Blog Photos Being Recovered
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Yesterday I relocated all of the photo servers from a datacenter in Fremont, California to a new datacenter in San Jose. Unfortunately one of the big (2 terabyte) storage arrays died somewhere along the way.
All Worldisround photos are backed up so no data should have been lost. Most photos are still viewable, and new articles and uploads are not effected.
Ordering replacement hardware is my #1 priority. Installation and setup could take an additional day of work (a lot of that waiting for the array to ‘do it's thing’.) I am hoping to have Worldisround completely back to normal by Friday.
Some of the older photos on the site are not visible right now. (I.e. they are backed up, but not ‘live’.) My #2 priority is to make these photos viewable again.
UPDATE 4/16/2009:
The new hardware has arrived and will be installed today. Recovery of photo data from backups is underway (this takes a LONG time).
UPDATE 4/20/2009:
The recovery of old photos is still underway (all that image processing takes days to execute.) Unfortunately I have confirmed that a large number of recent photos were permanently lost in the incident. If you have photos missing that were uploaded in the last couple weeks but have disappeared, they are probably lost. This pains me a great deal, and I am trying to figure out how to accommodate the effected authors.
(And yes, you can safely upload new photos.)
UPDATE 4/30/2009:
The recover of old photos finished a while ago, so if your photos are still missing they have been permanently lost. Sorry :(
Comments (16)
Missing Photo
I loaded “Baja: Among the great Whales” some time ago. All of a sudden photos are missing. There is no order to the missing pix, i.e., they do not appear to have been part of a block of contingent data.Is it possible to try to reload the missing photos (assuming I can find copies)?
Terryf
Only 18 Albums?
Only 18 albums Jody?
Now that’s not very much, is it?
Yea
I am very pleased to say that some of my photos came back. I only had to re load 18 albums.
Cheers
Jody
Thanks for the update Michael,
I think my last two articles may have been lost but, they can just as easily be uploaded. But I’ll wait until after the 24th, they may just be recovered by then.
Moe V.
Gracias!!!
Muchas gracias por comunicarlos los problemas que ha ocacionado que se pierdan algunos albunes d fotos, en mi caso 334 fotos, que por fortuna los puedo volver a colgar. Espero se solucionen pronto, ya que para mí colgar mis fotos en Worldisround es muy importante.
Bugger
I have lost 701 pictures. 304 waiting to be published and 397 that were published between 3 March and 23 March. Might take me some time to work out which ones I actually had there and which I didn’t.
Jody
photos missing that were uploaded
I uploaded 163 photos begining on 3/13 and they are ALL gone now. How likely is it that they are still being recovered?
Greg M, Premium User
THEE hardest workin' man on the internet
Ditto Faina and ditto the comments about your commitment and communitcation.
YAY!! My photos are back!!
THANK YOU, THANK YOU, THANK YOU!
Faina.
All clear
It was strange when I cannot load worldisround website few days ago. Thanks for the explanation.
Michael,
Thanks for keep us all “in the loop” and advised of what’s going on. We know you’re on top of it and will have things back to normal as soon as you can. We appreciate your updates! Thank you!
Photo works
Hello, Michael!
First of all, good luck with your work!
Don’t worry about the little delays, because this is not a business site, so almost all of us are very patient and pleased with the service provided!
Maintenance works are always welcome!
Good luck with your work!
All the best!
Bobby
Thanks for your commitment to us
Micheal,
Thanks for communicating with us. I knew you were on top of this.
Greg
Thanks for the quick update, Michael. Even when something goes a bit wrong, your fast response just underlines your effectiveness. Looking forward to your speedy solutions. Bob
Just saw this note. It explains the problem. It seems all of my photos fall into this problem.
Sorry for the email, but I didn’t see this before I sent it to you.
Cheers
Jody
Thank you for letting us know! My photos are among the “lost” or non-wiewable :(